Netic ROI Calculator — What You Save, What You Gain

STEP 1

About your business

Rough numbers are fine. You can refine them later.

Inbound calls per year

All calls into your call center, across every channel.

Abandoned / missed calls per year

Calls not converted to booked jobs today: abandoned, missed, after-hours, or answered but not booked.

Your team's booking rate

Share of answered calls your CSRs turn into booked jobs today.

Booking rate with Netic

Human parity, typically 75–80%. Drives the AI-booked jobs below.

Average ticket

Average revenue per booked job.

Membership size

Members Netic can re-engage with outbound campaigns.

STEP 2

What you save

Headcount you no longer need to add, and point solutions you no longer pay for.

Current count of CSRs

Customer service reps on staff today.

CSR roles repurposed/eliminated

Share of your current CSRs redeployed to higher-value work or eliminated.

Fully loaded cost per CSR

Salary + benefits + churn & training, per year.

Tools you no longer need

Select the tools Netic will replace. Edit the annual cost to match your contracts.

Call center

After-hours call takingAI or outsourced answering service, e.g. Avoca, Broccoli, Lace

Call scoring point solutionAI or outsourced call center QA, e.g. Avoca, Broccoli, Lace

Marketing

Texting solutione.g. Hatch, Podium

Annual savings$928,000

CSR count × % repurposed/eliminated × cost per CSR + tools replaced

STEP 3

What you gain

Three ways Netic turns calls you already get into revenue you don't.

A. Recovered abandoned / missed calls

Share of abandoned / missed calls that are real opportunities. Excludes spam, vendors, wrong numbers, and calls that will not book for uncontrollable reasons like timing.

New jobs booked18,737

abandoned / missed calls × % real opportunities × booking rate with Netic

Revenue recovered$22,484,592

new jobs × average ticket

B. Autonomous outbound campaigns

Share of members who convert to a booked job each year. 5% is conservative.

Average outbound job value. Outbound skews to maintenance and tune-ups, below your blended average ticket.

Outbound jobs booked per year9,300

membership size × % converting

Outbound revenue$3,720,000

outbound jobs × average outbound job value

C. Smarter job prioritization

Ticket uplift on AI-booked jobs. Best tech on the best job, plus relevant add-ons. Netic averages ~1.3× (30%); 5% keeps it conservative.

Uplift revenue$1,310,230

(recovered revenue + outbound revenue) × uplift %

STEP 4

Your Netic investment

What you pay Netic per year. Everything above is measured against this number.

Gross margin on new revenue

Applied to net new revenue. Cost savings flow through at 100%.

Netic annual investment

Annual platform fee plus volume bucket committed from your Netic proposal.

net annual gain = (net new revenue × margin + savings) − Netic investment · ROI = profit impact ÷ investment

Netic is one compounding AI revenue engine

Convert (AI inbound) · Cultivate (AI outbound) · Deliver (AI prioritization) · Empower (AI analytics & call scoring). Netic connects across all channels: voice, text, web chat, online scheduler, web forms, third party aggregators, and ads.

Your call center is leaving money on hold.
$12.4M a year, at your numbers.

About your business

What you save

What you gain

Your Netic investment

Operators already running on Netic

Hoffmann Brothers

Paschal